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• Existing Users: Login to submit a new ticket or track your existing tickets.
• New Users: Please request new account. (*When registering, use your regular email address ending with @nationalgrid.com. DO NOT use @us.nationalgrid.com.)

If you need a Bitly, please select "Bitly Request" in the Category field. Review Bitly Process.pdf for more information.

Need help filling out a ticket? Review the Website & Digital Request tutorial.