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*** Important: Due to the National Grid IT Global Code Freeze, all web and system updates will be put on hold from December 17th, 2020 to January 4th, 2021. ***

National Grid Digital Client Request

Welcome to our new and improved Global Web Request (GWR) process

Please bookmark and submit all future GWRs and vanity URL requests at this address: We designed the forms to be as easy as possible, but they are new, and here are the How To guides to familiarize yourself with the new process. Login to track your existing support requests. If you have not created a ticket yet then you would need to register to begin.