Login - National Grid Digital Client Request

*** Important: Due to the National Grid IT Global Code Freeze, all web and system updates will be put on hold from December 18th, 2023 to January 5th, 2024. The last day for production deployment is December 15th, 2023. ***

Website and Digital Request Center

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Existing Users: Login to submit a new ticket or track your existing tickets.
New Users: Please Register to begin.

If you need a Bitly, please select "Bitly Request" in the Category field. Review Bitly Process.pdf for more information.

Need help filling out a ticket? Review the Website & Digital Request tutorial.